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SAP Commerce Cloud Logo
SAP Commerce Cloud Logo
SAP

SAP Commerce Cloud

8.5 /10
Category
SAP Commerce Cloud
8.5 /10

What is SAP Commerce Cloud?

SAP Commerce Cloud is a comprehensive commerce platform that includes product content management, experience management, personalization and order management. It is flexible, offering an agility layer so you can innovate and test, and then implement with confidence. We support any go-to-market model, from B2C, B2B, to B2B2C, and our accelerators package unique industry-specific capabilities for a variety of verticals. Additionally, SAP Commerce Cloud includes many prebuilt integrations to SAP core business systems and other solutions within the SAP Customer Experience portfolio.

Company Details


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Awards & Recognition

SAP Commerce Cloud won the following awards in the B2C eCommerce category

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SAP Commerce Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP Commerce Cloud.

87 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP Commerce Cloud?

2% Negative
8% Neutral
90% Positive

Pros

  • Trustworthy
  • Acts with Integrity
  • Helps Innovate
  • Effective Service

Feature Ratings

Average 80

Catalog Management

86

Order Portal

82

Payment Processing

82

Reporting and Analytics

80

Integrated Search

80

Order Management

80

Content Management

78

Content Localization

77

Predictive Recommendations

75

Retargeting Capabilities

74

Microsite Management

74

Vendor Capability Ratings

Average 78

Quality of Features

82

Ease of Customization

81

Ease of Data Integration

79

Ease of IT Administration

79

Breadth of Features

79

Vendor Support

79

Ease of Implementation

78

Business Value Created

78

Product Strategy and Rate of Improvement

77

Availability and Quality of Training

77

Usability and Intuitiveness

76

SAP Commerce Cloud Reviews

sairam k.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2022

Easy to use, but a bit pricey

Likeliness to Recommend

6 /10

What differentiates SAP Commerce Cloud from other similar products?

SAP commerce is similar to other eCommerce products. it has less concentration on cms and SEO end. upgrading newer version is difficult in hybris because of deprecation and latest enhancements

What is your favorite aspect of this product?

it is omni channel solution for ecommerce

What do you dislike most about this product?

it's built and deployment times

What recommendations would you give to someone considering this product?

consider if you are using SAP eco system products for your buisness. Ignore if you are dependent on third party systems and inventory

Pros

  • Unique Features
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity

KHURSHEED K.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

product of great efficiency

Likeliness to Recommend

10 /10

What differentiates SAP Commerce Cloud from other similar products?

it is easy commerce cloud and more space then other also it has good user interface with fast processing.

What is your favorite aspect of this product?

commerce cloud storage with maximum utilization and good user interface.

What do you dislike most about this product?

sometime it got hang and slow down working.

What recommendations would you give to someone considering this product?

definetly consider this with other

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Junaid P.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Dec 2021

EASY TO USE FOR ALL ACCOUNTING NEEDS

Likeliness to Recommend

8 /10

What differentiates SAP Commerce Cloud from other similar products?

Well managed and designed modules, Excellent support by SAP Team

What is your favorite aspect of this product?

Dashboard and the UI is very impresive

What do you dislike most about this product?

Complex solution when it we go to customization

What recommendations would you give to someone considering this product?

mobile apps are not responsive , please make it pure stable Responsive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Most Popular SAP Commerce Cloud Comparisons

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