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Semrush

Semrush

Composite Score
8.8 /10
CX Score
8.8 /10
Semrush
8.8 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


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Awards & Recognition

Semrush won the following awards in the Search Engine Optimization category

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Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Semrush.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

3% Negative
6% Neutral
91% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Keyword Research

89

Competition Analysis

88

Rank Tracking

86

Content Optimization

84

Backlink Tools

84

On-Page Tracker/Optimization

84

Analytics and Reporting

84

Auditing

83

Local SEO

81

Alerts

80

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

85

Breadth of Features

84

Quality of Features

84

Usability and Intuitiveness

81

Ease of IT Administration

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

79

Availability and Quality of Training

78

Vendor Support

78

Ease of Customization

77

Semrush Reviews

Jacek K.

  • Role: Sales Marketing
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

One of the top SEO tools, but pricey

Likeliness to Recommend

8 /10

What differentiates Semrush from other similar products?

Very comprehensive tool

What is your favorite aspect of this product?

Variety of tools and good visibility of the areas that needs focusing on

What do you dislike most about this product?

Pricing is really high

What recommendations would you give to someone considering this product?

Great if you need one of the best SEO tools

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Bridget G.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

The Most In-Depth SEO Tool I've Tried

Likeliness to Recommend

8 /10

What differentiates Semrush from other similar products?

Semrush takes a very technical approach to SEO, without any fluff or user-friendly interface. That means that there is a strong learning curve to the product - but it's worth it for the in-depth data you receive!

What is your favorite aspect of this product?

Easy to implement and highly customizable.

What do you dislike most about this product?

The technical focus of Semrush can sometimes make using the tool feel mundane. You have to get used to the barebones interface.

What recommendations would you give to someone considering this product?

If you're serious about all aspects of SEO, this tool is a great option! If you are a beginner or only need to cover the basics, another cheaper tool may be your best route.

Pros

  • Efficient Service
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Cons

  • Charges for Enhancements
  • Slower Product Innovation
  • Commodity Features

.Kim M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Very robust set of features and functionalities.

Likeliness to Recommend

8 /10

What differentiates Semrush from other similar products?

Semrush has the best keyword research tools in the industry. They also have the best content marketing tools, content planning tools, topic research tools, and brand monitoring functionality.

What is your favorite aspect of this product?

The comprehensiveness of Semrush is amazing. They offer a wide range of features that cater to various aspects of digital marketing, including SEO, content marketing, social media marketing, and competitive intelligence.

What do you dislike most about this product?

The complexity of Semrush can be overwhelming for beginners due to the wide range of features that it offers and the learning curve can be way too steep. It may take alot of time to learn how to get the most out of Semrush.

What recommendations would you give to someone considering this product?

Semrush is a powerful software tool that can be a valuable asset for businesses and agencies who are serious about improving their online presence. However it is not perfect, and in many ways needs some improvement, especially due to its steep learning curve and complexity.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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