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Semrush

Semrush

Composite Score
8.8 /10
CX Score
8.8 /10
Semrush
8.8 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


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Awards & Recognition

Semrush won the following awards in the Search Engine Optimization category

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Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Semrush.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

3% Negative
6% Neutral
91% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Keyword Research

89

Competition Analysis

88

Rank Tracking

86

Backlink Tools

84

Content Optimization

84

On-Page Tracker/Optimization

83

Analytics and Reporting

83

Auditing

83

Local SEO

81

Alerts

80

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

85

Breadth of Features

84

Quality of Features

84

Usability and Intuitiveness

81

Ease of IT Administration

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

79

Availability and Quality of Training

78

Vendor Support

78

Ease of Customization

77

Semrush Reviews

Adrián P.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Easy to use. Daily use for SEO

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

Semrush offers mostly the same features as other tools. Some tools are better for certain features, but If I had to choose only one, this would be Semrush because I consider it to be good in all features. The most differentiated features require an extra payment, but it is here where Semrush certainly overcame most SEO tools and offers really interesting features

What is your favorite aspect of this product?

Keyword research and competitors analysis.

What do you dislike most about this product?

I wish some of the additional paid features would be available without extra payment

What recommendations would you give to someone considering this product?

If you have only budget for one SEO tool, this should be Semrush

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Seethalakshmi M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Best Tool for Competitor Analysis

Likeliness to Recommend

9 /10

What differentiates Semrush from other similar products?

SEMrush provides In-depth reports of Competitor Analysis, Website Analysis, Keyword Research, Content gaps, Google Ads and it is one of the best tool for generating backlinks which will help us to create qualified DO-follow backlinks and this helps us to get the better insights about the marketing strategies in the market

What is your favorite aspect of this product?

Best Tool identifying the Competitor Backlinks

What do you dislike most about this product?

Pricing Model

What recommendations would you give to someone considering this product?

Buy this tool if you planning to create a new marketing strategy for your website to generate quality Content/Keywords and to build more Do Follow backlinks for your website especially if you want to spy your competitors activities,

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Bartolo L.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Unique features, reliable, but pricey

Likeliness to Recommend

8 /10

What differentiates Semrush from other similar products?

Unique features and reliable data

What is your favorite aspect of this product?

SEO features

What do you dislike most about this product?

A bit pricey

What recommendations would you give to someone considering this product?

Considerating a free version with more features

Pros

  • Caring
  • Client Friendly Policies
  • Enables Productivity
  • Trustworthy

Cons

  • Leverages Incumbent Status

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