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Semrush

Semrush

Composite Score
8.8 /10
CX Score
8.8 /10
Semrush
8.8 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


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Awards & Recognition

Semrush won the following awards in the Search Engine Optimization category

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Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Semrush.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

3% Negative
6% Neutral
91% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Keyword Research

89

Competition Analysis

88

Rank Tracking

86

Content Optimization

84

Backlink Tools

84

On-Page Tracker/Optimization

84

Analytics and Reporting

84

Auditing

83

Local SEO

81

Alerts

80

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

85

Breadth of Features

84

Quality of Features

84

Usability and Intuitiveness

81

Ease of IT Administration

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

79

Availability and Quality of Training

78

Vendor Support

78

Ease of Customization

77

Semrush Reviews

Sai P.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

SEMrush simplifies SEO.

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

Semrush is a tool that I use to better understand the complicated world of SEO (Search Engine Optimization). By monitoring and tracking certain keywords, I can make informed decisions about our website and content strategy. It allows me to gain insights into how our website is performing and how it can be improved. By analyzing the data provided by Semrush, I can identify areas for optimization and take action to improve our website's ranking on search engines.

What is your favorite aspect of this product?

I am amazed at how much I love this tool that helps me with content planning and SEO strategy. It's the first time I've used it for my job and I can't believe I ever worked without it. With this tool, I can get suggestions for titles and keywords that can help me rank better in search engines. It's like having a cheat code for SEO! I also appreciate the feature that allows me to hover over unfamiliar terms and get quick definitions. It's a genius idea that has improved my quality of life. Overall, I am very impressed with this tool.

What do you dislike most about this product?

Pro Pricing was affordable last year, but they recently doubled the price to $246, which is now too high. Please consider adjusting the pricing model.

What recommendations would you give to someone considering this product?

Semrush is a comprehensive and powerful suite of SEO, PPC, social media, and content marketing tools. It offers valuable insights and data to help you make informed decisions about your digital marketing strategy. However, it's important to consider your specific needs and experience level before diving in.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Miriam C.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Best route to Master SEO with SEMrush

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

Its versatility makes it a one-stop-shop for digital marketers looking to optimize their online presence. For instance, the ability to compare your website's performance with competitors provides actionable insights for very strategic planning

What is your favorite aspect of this product?

The Keyword Magic Tool, in particular, allows for granular keyword exploration. It uncovers not only relevant terms but also related questions and long-tail variations. I use it all the time to identify niche keywords for clients' content strategy.

What do you dislike most about this product?

The UI can be overwhelming for newcomers.

What recommendations would you give to someone considering this product?

Take advantage of the educational resources provided by SEMrush to enhance your understanding of SEO concepts and best practices

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Effective Service

Dirk L.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Maybe the best competitive keyword research tool

Likeliness to Recommend

9 /10

What differentiates Semrush from other similar products?

Like all other SEO tools there are areas where SEMrush falls short, but when it comes to competitive keyword research it's as good as it gets. So you really wouldn't want to craft target recommendations or do competitor research without it.

What is your favorite aspect of this product?

Definitely the backlink research tool.

What do you dislike most about this product?

Probably that you can see data in the dashboards that you can't easily put in reports.

What recommendations would you give to someone considering this product?

If you're doing site audits and aren't doing local, it's your best bet.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Cons

  • Less Effective Service
  • Wastes Time
  • Vendor's Interest First

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