
What is Semrush?
Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
Up
1
Since last award
81 Satisfaction of Cost Relative to Value
Down
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 92%
- Negotiation and Contract:
- 81%
- Conflict Resolution:
- 90%
- Strategy & Innovation:
- 86%
- Service Experience:
- 89%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Semrush?
Pros
- Trustworthy
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Keyword Research
Competition Analysis
Rank Tracking
On-Page Tracker/Optimization
Content Optimization
Auditing
Backlink Tools
Analytics and Reporting
Local SEO
Alerts
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Customer Intelligence
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Website Analytics
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Competitive Intelligence
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Semrush Reviews
Chris M.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Jan 2025
Easy to use and fanstastic product
Likeliness to Recommend
What differentiates Semrush from other similar products?
Backlink creation startegy, Local SEO and Website SEO recommendation
What is your favorite aspect of this product?
Technical SEO
What do you dislike most about this product?
AI Content Writer
What recommendations would you give to someone considering this product?
Any company which is looking to develop a SEO strategy with a tool, SemRush is good to go tool for you.
Pros
- Enables Productivity
- Trustworthy
- Unique Features
- Efficient Service

imran m.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2025
"An SEO tool that does everything."
Likeliness to Recommend
What differentiates Semrush from other similar products?
Semrush is different from Ahrefs and its competitors because it has more keyword research and content analysis tools.
What is your favorite aspect of this product?
It can be used in many situations because it has features like domain analysis, competitor keyword tracking, and SEO suggestions.
What do you dislike most about this product?
For small businesses or freelancers, prices can seem high.
What recommendations would you give to someone considering this product?
It's perfect for businesses who want a full set of SEO tools.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy

Saurav B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2025
Wonderful tool to analyse website traffic quickly
Likeliness to Recommend
What differentiates Semrush from other similar products?
Wonderful tool to analyse the website traffic and traffic source. I can analyse Website traffic country wise. Check the keywords
What is your favorite aspect of this product?
Simple way to ensure the things like on which keywords website is performing well and analyse traffic instantly
What do you dislike most about this product?
No drawbacks of this tool
What recommendations would you give to someone considering this product?
Make your Website more SEO efficient
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Unique Features