Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Semrush Logo Award Winner Product Badge
Semrush Logo Award Winner Product Badge
Semrush

Semrush

Composite Score
8.8 /10
CX Score
8.9 /10
Semrush
8.8 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Semrush won the following awards in the Search Engine Optimization category

Filter By

Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Semrush.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

Up 1
Since last award

82 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
{y}
{name}

Emotional Footprint Overview

Product Experience:
92%
Negotiation and Contract:
81%
Conflict Resolution:
90%
Strategy & Innovation:
87%
Service Experience:
89%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
2% Negative
5% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Reliable
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Keyword Research

89

Competition Analysis

87

Rank Tracking

85

On-Page Tracker/Optimization

84

Content Optimization

83

Auditing

83

Backlink Tools

83

Analytics and Reporting

83

Local SEO

82

Alerts

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Breadth of Features

84

Quality of Features

84

Usability and Intuitiveness

81

Ease of IT Administration

80

Product Strategy and Rate of Improvement

80

Ease of Data Integration

79

Availability and Quality of Training

79

Ease of Customization

77

Vendor Support

77

Semrush Reviews

mona m.

  • Role: Information Technology
  • Industry: Other
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Aug 2023

Writers favourite tool to analyze keyword research

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

I like free searches 10 searches are free on daily basis,backlink checker and the keyword gap is very very best things in it,as a writer I need regular keyword research before I write and the initial step of my work starts here from semrush definitely

What is your favorite aspect of this product?

Backlin checker

What do you dislike most about this product?

Not a single thing I dislike infact this is the favourite tool among our writer community

What recommendations would you give to someone considering this product?

Highly recommended by me to all new writers to try this on daily basis for their writing work ,keyword research as it provides keyword clusters and keyword magic tool along with overview and the keyword difficulties tell us how probably will a well researched article rank in Google,so please check all the helping tools of semrush to grow quickly

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Andrea I.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Vikas M.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Easy to understand as a measure of SEO

Likeliness to Recommend

9 /10

What differentiates Semrush from other similar products?

- An easy-to-enter plan - A wide range of functions in addition to SEO, such as site health status, opponent movement analysis, etc. - Clarity of explanation when starting the system

What is your favorite aspect of this product?

The ease of introduction of the Plan Due to the state, the budget was small, and efficient SEO measures could not be taken. However, starting Semrush with a low introductory cost and a trial was easy. In addition to seeing SEO trends, almost all the functions you want to know, such as site health status and comparison with rivals, are covered. Before introducing the system, I could carefully understand my online MTG stage questions, etc., which led to the elimination of my anxiety. In addition, I had a good impression that all functions could be used from the trial version.

What do you dislike most about this product?

- The login screen is difficult to understand. - It would be nice if it were possible to analyze the pages on the commercial control site.

What recommendations would you give to someone considering this product?

We put SEO measures in place through competitor research and keyword research. After 3 months, traffic increased by 600% compared to the previous year, which triggered a shift in awareness to take action against SEO, which had not been seriously addressed for many years. In addition to improving inflow, the existing sales base increased by 200% compared to the previous year, making a dramatic move along with the wave of EC demand due to the Corona pandemic crisis.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Semrush Comparisons

Visit our IT Critical Response Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171