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Semrush

Semrush

Composite Score
8.8 /10
CX Score
8.8 /10
Semrush
8.8 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


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Awards & Recognition

Semrush won the following awards in the Search Engine Optimization category

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Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Semrush.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

3% Negative
6% Neutral
91% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Keyword Research

89

Competition Analysis

88

Rank Tracking

86

Content Optimization

84

Backlink Tools

84

On-Page Tracker/Optimization

84

Analytics and Reporting

84

Auditing

83

Local SEO

81

Alerts

80

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

85

Breadth of Features

84

Quality of Features

84

Usability and Intuitiveness

81

Ease of IT Administration

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

79

Availability and Quality of Training

78

Vendor Support

78

Ease of Customization

77

Semrush Reviews

Manoj S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

SEMrush beneficial to me

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

It gives me data on my competitor's website backlinks. With which I create high-quality backlinks for my website. And this feature is very useful for me.

What is your favorite aspect of this product?

We use Semrush to know the DR of many websites. Due to this, we get a lot of help in guest posting. The best part is that it lets us know the backlinks data of our competitors. It helps us a lot to build backlinks.

What do you dislike most about this product?

I have no reason to dislike it but I would like to make a suggestion that if you add a feature to index backlinks then SEMrush would be a great tool indeed.

What recommendations would you give to someone considering this product?

Removes the best data of backlinks of competitor's website. By identifying our competitor through SEMrush, we leave him behind.

Pros

  • Reliable
  • Caring
  • Fair
  • Altruistic

Sukhpreet K.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

All in one SEO tool for site Audit & back links

Likeliness to Recommend

9 /10

What differentiates Semrush from other similar products?

Cost effective with required report. Customize report and easy to import & share with clients

What is your favorite aspect of this product?

Site Audit & Rank tracker

What do you dislike most about this product?

No real time data

What recommendations would you give to someone considering this product?

Time saving to analyses any website and check the health & overall presence on the web. Keep track of targeted keywords over years and check the back links and competitors presence then create strategy accordingly.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Ben l.

  • Role: Sales Marketing
  • Industry: Shipping
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Some great features but costly.

Likeliness to Recommend

7 /10

What differentiates Semrush from other similar products?

Excellent competitor research and the best tool for estimated traffic.

What is your favorite aspect of this product?

Competitor analysis and estimated traffic

What do you dislike most about this product?

Very costly and some elements of the user interface can be tricky. Some of the other features are not as good as more specialist tools.

What recommendations would you give to someone considering this product?

Best for people that need to analyse lots of websites, otherwise, it's unlikely to be worth the money.

Pros

  • Unique Features
  • Effective Service
  • Reliable
  • Performance Enhancing

Cons

  • Less Generous
  • Vendor's Interest First

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