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Semrush

Semrush

Composite Score
8.8 /10
CX Score
8.8 /10
Semrush
8.8 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


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Awards & Recognition

Semrush won the following awards in the Search Engine Optimization category

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Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Semrush.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

3% Negative
6% Neutral
91% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Keyword Research

89

Competition Analysis

88

Rank Tracking

86

Content Optimization

84

Backlink Tools

84

On-Page Tracker/Optimization

84

Analytics and Reporting

84

Auditing

83

Local SEO

81

Alerts

80

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

85

Breadth of Features

84

Quality of Features

84

Usability and Intuitiveness

81

Ease of IT Administration

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

79

Availability and Quality of Training

78

Vendor Support

78

Ease of Customization

77

Semrush Reviews

Niam W.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

"Excellent research tool"

Likeliness to Recommend

8 /10

What differentiates Semrush from other similar products?

I get the impression that I've improved in many ways as a result of going through this experience. We have been able to supply our clients with new goods and services as a result of this, and it is unlike any other tool that is currently on the market.

What is your favorite aspect of this product?

Semrush is an affordable market research tool. I joined a membership before launching a paid advertising campaign so I could do the required research and optimization.

What do you dislike most about this product?

Nothing bothers me. Semrush's scope is vast. Regular feature learning yields speedy results. After some initial setup and tweaking, I received helpful reports for my campaign.

What recommendations would you give to someone considering this product?

Every marketing expert and company need to make purchasing this application one of their highest priorities. If you have ever worked in marketing in any capacity, you absolutely need to have this item.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Inspires Innovation

Tony M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Keyword analysing and planning done perfectly

Likeliness to Recommend

9 /10

What differentiates Semrush from other similar products?

Semrush has helped me understand which keywords that I need to use. This has helped me rank my website better

What is your favorite aspect of this product?

Checking the keyword volume across countries is very good with Semrush. We can stand ahead of our competitors with Semrush

What do you dislike most about this product?

Doing competitor analysis is not so great with Semrush and that needs to improve

What recommendations would you give to someone considering this product?

I would definitely advice every marketer to start using Semrush to get a better customer understanding

Pros

  • Helps Innovate
  • Enables Productivity
  • Effective Service
  • Saves Time

Susang R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Insightful software for competitor analysis

Likeliness to Recommend

9 /10

What differentiates Semrush from other similar products?

Semrush uses a very intuitive User Interface and is very simple to use. The feature set is super easy to use and also the functionality is super advanced

What is your favorite aspect of this product?

Tracking the competitor keywords and performance is super interesting with Semrush

What do you dislike most about this product?

I do not have any major dislike for Semrush

What recommendations would you give to someone considering this product?

If you want to track how you are performing with respect to your competitors, Semrush is one of the best tools for that

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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