Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Semrush Logo Award Winner Product Badge
Semrush Logo Award Winner Product Badge
Semrush

Semrush

Composite Score
8.8 /10
CX Score
8.9 /10
Semrush
8.8 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Semrush won the following awards in the Search Engine Optimization category

Filter By

Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Semrush.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

Up 1
Since last award

81 Satisfaction of Cost Relative to Value

Down 1
Since last award


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
{y}
{name}

Emotional Footprint Overview

Product Experience:
92%
Negotiation and Contract:
81%
Conflict Resolution:
90%
Strategy & Innovation:
86%
Service Experience:
89%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
2% Negative
5% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Keyword Research

89

Competition Analysis

87

Rank Tracking

85

On-Page Tracker/Optimization

84

Content Optimization

83

Auditing

83

Backlink Tools

83

Analytics and Reporting

83

Local SEO

81

Alerts

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Breadth of Features

84

Quality of Features

84

Usability and Intuitiveness

81

Ease of IT Administration

80

Product Strategy and Rate of Improvement

80

Ease of Data Integration

79

Availability and Quality of Training

78

Ease of Customization

77

Vendor Support

76

Semrush Reviews

Akinjola M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

SEMrush stands out in the competitive field of digital marketing tools due to its versatility, comprehensive features, and focus on SEO, content marketing, and competitive analysis. Here are the key differentiators: All-in-One Marketing Platform Comprehensive Keyword Research SEMrush excels in keyword research with features like: Keyword Magic Tool: Generates extensive keyword ideas based on seed terms. Keyword Gap Analysis: Compares your keywords with competitors to find gaps and opportunities. Intent Classification: Identifies the search intent (informational, commercial, etc.) behind keywords, helping tailor strategies.

What is your favorite aspect of this product?

SEMrush offers robust competitor analysis tools, allowing users to analyze rivals’: Keywords (organic and paid) Backlink profiles Traffic sources Ad copy

What do you dislike most about this product?

Price Point: It is relatively expensive, especially for smaller businesses or individuals, compared to alternatives like Ubersuggest or Serpstat.

What recommendations would you give to someone considering this product?

The platform provides actionable SEO and PPC suggestions directly on the dashboard, helping users implement improvements more efficiently.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Zachary T.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

An incredibly easy to use SEO Tool

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

Semrush is an all-round tool. It has changed the game in our marketing with it's competitive analysis, content marketing, SEO research and PPC capabilities that we have relied on for our marketing success. Our team loves it dedicated Support team and it's easy to use interface for even a non-technical members.

What is your favorite aspect of this product?

I love many things that can't be written here but my favorites are content marketing toolset. It provides topic research, keyword research, a writing assistant and other tools. I also love the SEO tool set with cool tools like; site audits, keyword research, gap analysis, backlink analytics and keyword tracking. My team is able to set up projects, get notified, report to management and more. What else can we ask for?

What do you dislike most about this product?

We are using a Guru plan at I would love if this plan included API access. I also found traffic predictions to be misleading for a small firm.

What recommendations would you give to someone considering this product?

You need a tool from people who knows SEO and who are updated with any field changes. This is that tool.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Varsha R.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Ultimate SEO & Digital Marketing toolkit

Likeliness to Recommend

8 /10

What differentiates Semrush from other similar products?

SEMrush is an all in one toolkit and more versatile when compared with other products. It has extensive competitive analysis with detailed insights. Unlike many other SEO tools, SEMrush gives in-depth data on competitors paid search campaigns and display ads, makes it a valuable tool.

What is your favorite aspect of this product?

It has a user friendly interface with regular updates. It's versatility in content management and social media management streamlines multiple efforts into a single platform.

What do you dislike most about this product?

The pricing is a little high. Some of the tools are really expensive. Not beginner friendly due to a learning curve. Local SEO could be better.

What recommendations would you give to someone considering this product?

For the new users take the advantage of the free trail version. Start with a lower price plan and focus on primary needs.

Pros

  • Performance Enhancing
  • Unique Features
  • Helps Innovate
  • Continually Improving Product

Cons

  • Vendor Friendly Policies
  • Less Fair

Most Popular Semrush Comparisons

Visit our IT Critical Response Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171