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Semrush

Semrush

Composite Score
8.8 /10
CX Score
8.8 /10
Semrush
8.8 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


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Awards & Recognition

Semrush won the following awards in the Search Engine Optimization category

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Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Semrush.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

3% Negative
6% Neutral
91% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Keyword Research

89

Competition Analysis

88

Rank Tracking

86

Content Optimization

84

Backlink Tools

84

On-Page Tracker/Optimization

84

Analytics and Reporting

84

Auditing

83

Local SEO

81

Alerts

80

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

85

Breadth of Features

84

Quality of Features

84

Usability and Intuitiveness

81

Ease of IT Administration

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

79

Availability and Quality of Training

78

Vendor Support

78

Ease of Customization

77

Semrush Reviews

Jaione d.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

I love Semrush, it's my SEO tool of reference.

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

Simple to use, variety of integrations, possibilities available. SemRush allows you to create very complete customized client reports (audits), analyzing your online presence and that of your competitors in an optimal way. All this in order to create personalized SEO strategies based on the actual reality.

What is your favorite aspect of this product?

I have various: - Keywords tool: to know the keywords that are derived from a primary keyword (very useful also for Search in Google Ads). - Competitor analysis (with the actions they are doing). - Competitor Research Ads: Very useful to prepare the ads that we then use in Display campaigns. This way we can adapt the messages in a more efficient way.

What do you dislike most about this product?

The price is a little high. Although the most economical version (around €100/month) is very useful for organizations with few employees.

What recommendations would you give to someone considering this product?

If your company is thinking of working on SEO in a serious, professional and efficient way, SemRush is a tool that no team should be without. It is worth paying for it. It allows you to customize the reports and to know clearly the situation of your competitors on the Internet and the actions they are carrying out with the intention of being able to respond to them.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Nathan P.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Used Daily - Makes Impacts Across Client Websites

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

Ease of Use, Transparency, Use across multiple users within our organization, Quickness of access, quality of data for use in providing the best SEO services to our large client list. Great tracking and reporting.

What is your favorite aspect of this product?

Keyword research.

What do you dislike most about this product?

The interface can be a bit confusing at first when new to the product, but with some training and time, one becomes very comfortable.

What recommendations would you give to someone considering this product?

Great job overall. Have used this product for many years and will continue to do so.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

Brooke M.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

Very insightful!

Likeliness to Recommend

9 /10

What differentiates Semrush from other similar products?

I have limited experience with other similar products - but this is very robust.

What is your favorite aspect of this product?

The errors, and ability to fix/ address them.

What do you dislike most about this product?

Not a dislike so much as it's a lot of information to digest.

What recommendations would you give to someone considering this product?

Take time to really learn it to get the most out of the tools.

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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