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Semrush Logo Award Winner Product Badge
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Semrush

Semrush

Composite Score
8.8 /10
CX Score
8.9 /10
Semrush
8.8 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


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Awards & Recognition

Semrush won the following awards in the Search Engine Optimization category

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Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Semrush.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

Up 1
Since last award

82 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
92%
Negotiation and Contract:
81%
Conflict Resolution:
90%
Strategy & Innovation:
87%
Service Experience:
90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

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2% Negative
5% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Keyword Research

89

Competition Analysis

87

Rank Tracking

85

On-Page Tracker/Optimization

84

Content Optimization

84

Auditing

83

Backlink Tools

83

Analytics and Reporting

83

Local SEO

82

Alerts

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Breadth of Features

84

Quality of Features

84

Usability and Intuitiveness

81

Ease of IT Administration

80

Product Strategy and Rate of Improvement

80

Ease of Data Integration

80

Availability and Quality of Training

79

Ease of Customization

77

Vendor Support

77

Semrush Reviews

Varsha R.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Ultimate SEO & Digital Marketing toolkit

Likeliness to Recommend

8 /10

What differentiates Semrush from other similar products?

SEMrush is an all in one toolkit and more versatile when compared with other products. It has extensive competitive analysis with detailed insights. Unlike many other SEO tools, SEMrush gives in-depth data on competitors paid search campaigns and display ads, makes it a valuable tool.

What is your favorite aspect of this product?

It has a user friendly interface with regular updates. It's versatility in content management and social media management streamlines multiple efforts into a single platform.

What do you dislike most about this product?

The pricing is a little high. Some of the tools are really expensive. Not beginner friendly due to a learning curve. Local SEO could be better.

What recommendations would you give to someone considering this product?

For the new users take the advantage of the free trail version. Start with a lower price plan and focus on primary needs.

Pros

  • Performance Enhancing
  • Unique Features
  • Helps Innovate
  • Continually Improving Product

Cons

  • Vendor Friendly Policies
  • Less Fair

Harsh S.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Easy to use, but a bit pricey

Likeliness to Recommend

9 /10

What differentiates Semrush from other similar products?

It's more reliable and easier to use

What is your favorite aspect of this product?

Semrush provides differentiated or unique product features or vendor capabilities.

What do you dislike most about this product?

It's a bit pricey as compared to the available options.

What recommendations would you give to someone considering this product?

I would suggest everyone to use this product atleast once.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Sachidanand j.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Complete marketing tools for modern businesses.

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

One platform for seo, ppc, social media, and content marketing.

What is your favorite aspect of this product?

Recent ai advances improve keyword analysis and provide actionable information.

What do you dislike most about this product?

Small businesses and individuals may find it expensive.

What recommendations would you give to someone considering this product?

Detailed keyword and backlink analysis boosts search engine rankings.

Pros

  • Performance Enhancing
  • Unique Features
  • Effective Service
  • Inspires Innovation

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