
What is Semrush?
Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
Up
1
Since last award
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 92%
- Negotiation and Contract:
- 81%
- Conflict Resolution:
- 90%
- Strategy & Innovation:
- 87%
- Service Experience:
- 90%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Semrush?
Pros
- Performance Enhancing
- Trustworthy
- Reliable
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Keyword Research
Competition Analysis
Rank Tracking
On-Page Tracker/Optimization
Content Optimization
Auditing
Backlink Tools
Analytics and Reporting
Local SEO
Alerts
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Website Analytics
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Customer Intelligence
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Competitive Intelligence
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Semrush Reviews
Erick C.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
Wide-range of features
Likeliness to Recommend
What differentiates Semrush from other similar products?
High-quality of features
What is your favorite aspect of this product?
How fine it is in providing insightful data in order to do a better job at SEO
What do you dislike most about this product?
It has so many features and data that it can become a little overwhelming (especially in SMB)
What recommendations would you give to someone considering this product?
Explore all the options in the market, Semrush is excellent but today it's more or less a commodity. So try every option in the table to make a better informed decision.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Crystal A. O.
- Role: Sales Marketing
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Oct 2024
Effective product
Likeliness to Recommend
What differentiates Semrush from other similar products?
easy to use
What is your favorite aspect of this product?
the keyword searches
What do you dislike most about this product?
workspace could be cleaner
What recommendations would you give to someone considering this product?
do it as soon as possible
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy

Dev K.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: End User of Application
Submitted Oct 2024
Preferred tool for Digital Marketing
Likeliness to Recommend
What differentiates Semrush from other similar products?
Semrush offers wide range of tools like keyword research, on page and off page SEO, competitive research, etc. The competitor analysis reports are very comprehensive and include details like keyword gaps, competitor's keywords and backlinks. These detailed reports are more robust compared to details provided by other tools.
What is your favorite aspect of this product?
Competitor analysis capabilities and easy integration with other third party tools
What do you dislike most about this product?
The tool has a lot of features and it can be difficult for someone to navigate through it without proper training.
What recommendations would you give to someone considering this product?
Determine your requirements and goals and focus on the relevant tools only otherwise it would be overwhelming and confusing to navigate through the tool. Also, use the tool extensively for competitor analysis.
Pros
- Reliable
- Enables Productivity
- Security Protects
- Performance Enhancing
Cons
- Vendor's Interest First
- Less Generous
- Under Delivered