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Semrush Logo Award Winner Product Badge
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Semrush

Semrush

Composite Score
8.8 /10
CX Score
8.9 /10
Semrush
8.8 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


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Awards & Recognition

Semrush won the following awards in the Search Engine Optimization category

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Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Semrush.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

Up 1
Since last award

82 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
92%
Negotiation and Contract:
81%
Conflict Resolution:
90%
Strategy & Innovation:
87%
Service Experience:
90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

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2% Negative
5% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Keyword Research

89

Competition Analysis

87

Rank Tracking

85

On-Page Tracker/Optimization

84

Content Optimization

84

Auditing

83

Backlink Tools

83

Analytics and Reporting

83

Local SEO

82

Alerts

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Breadth of Features

84

Quality of Features

84

Usability and Intuitiveness

81

Ease of IT Administration

80

Product Strategy and Rate of Improvement

80

Ease of Data Integration

80

Availability and Quality of Training

79

Ease of Customization

77

Vendor Support

77

Semrush Reviews

Erick C.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Wide-range of features

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

High-quality of features

What is your favorite aspect of this product?

How fine it is in providing insightful data in order to do a better job at SEO

What do you dislike most about this product?

It has so many features and data that it can become a little overwhelming (especially in SMB)

What recommendations would you give to someone considering this product?

Explore all the options in the market, Semrush is excellent but today it's more or less a commodity. So try every option in the table to make a better informed decision.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Crystal A. O.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Effective product

Likeliness to Recommend

9 /10

What differentiates Semrush from other similar products?

easy to use

What is your favorite aspect of this product?

the keyword searches

What do you dislike most about this product?

workspace could be cleaner

What recommendations would you give to someone considering this product?

do it as soon as possible

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Dev K.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Preferred tool for Digital Marketing

Likeliness to Recommend

9 /10

What differentiates Semrush from other similar products?

Semrush offers wide range of tools like keyword research, on page and off page SEO, competitive research, etc. The competitor analysis reports are very comprehensive and include details like keyword gaps, competitor's keywords and backlinks. These detailed reports are more robust compared to details provided by other tools.

What is your favorite aspect of this product?

Competitor analysis capabilities and easy integration with other third party tools

What do you dislike most about this product?

The tool has a lot of features and it can be difficult for someone to navigate through it without proper training.

What recommendations would you give to someone considering this product?

Determine your requirements and goals and focus on the relevant tools only otherwise it would be overwhelming and confusing to navigate through the tool. Also, use the tool extensively for competitor analysis.

Pros

  • Reliable
  • Enables Productivity
  • Security Protects
  • Performance Enhancing

Cons

  • Vendor's Interest First
  • Less Generous
  • Under Delivered

Most Popular Semrush Comparisons

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