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Shopify Plus Logo Award Winner Product Badge
Shopify Plus Logo Award Winner Product Badge
Shopify

Shopify Plus

Composite Score
8.7 /10
CX Score
9.0 /10
Category
Shopify Plus
8.7 /10

What is Shopify Plus?

Not just an ecommerce software, Shopify is the best ecommerce platform that has everything you need to sell online, on social media, or in person. Establish your brand online with a custom domain name and online store. With instant access to hundreds of the best looking themes, and complete control over the look and feel, you finally have a gorgeous store of your own that reflects the personality of your business.

Company Details


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Awards & Recognition

Shopify Plus won the following awards in the B2C eCommerce category

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Shopify Plus Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Shopify Plus.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

96 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Shopify Plus?

1% Negative
5% Neutral
94% Positive

Pros

  • Respectful
  • Efficient Service
  • Inspires Innovation
  • Saves Time

Feature Ratings

Average 83

Order Portal

86

Catalog Management

85

Payment Processing

84

Reporting and Analytics

84

Content Management

83

Order Management

82

Integrated Search

82

Content Localization

82

Microsite Management

81

Retargeting Capabilities

79

Predictive Recommendations

77

Vendor Capability Ratings

Average 80

Quality of Features

84

Business Value Created

83

Ease of Implementation

82

Ease of Data Integration

82

Usability and Intuitiveness

81

Ease of Customization

80

Ease of IT Administration

79

Vendor Support

79

Breadth of Features

79

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

77

Shopify Plus Reviews

Prince ‎.

  • Role: Consultant
  • Industry: Apparel
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Great CMS for any ecommerce brand

Likeliness to Recommend

9 /10

What differentiates Shopify Plus from other similar products?

Its easy-to-use platform with tons of integrations is very useful for brands that are just starting out. Easy of use is the major USP.

What is your favorite aspect of this product?

Integrations to experiment with multiple strategies

What do you dislike most about this product?

Limited customization after certain limits.

What recommendations would you give to someone considering this product?

If you are a mid-segment e-commerce brand, it's worth trying. With Afterpay and Omnisend, it's a great combo.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Afrina Y.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Having the finest client service

Likeliness to Recommend

8 /10

What differentiates Shopify Plus from other similar products?

Truly recommended - having the finest client service Pros: Upgrading is a no-brainer, particularly when you are at a certain income threshold. We'd never ever go over there again. It is simple to personalize. It is quite simple to integrate with third party applications. Maintaining a website is simple. Attractive frontend themes are one of Shopify's key features. They enhance the appearance and professionalism of the website.

What is your favorite aspect of this product?

Our company really appreciates the cheaper transaction charges. we also appreciate its ease of entry into worldwide market places, process flexibility, and specialized and devoted network of support and assistance.

What do you dislike most about this product?

There are numerous basic concerns with Shopify's environment, particularly how information of the customers is owned and maintained. Whenever you wanted to seek ease and comfort and savings in time, you might lose money as a result. Certain plugins cause the site's speed and performance to stop or slow down.

What recommendations would you give to someone considering this product?

Make a hard work to understand the entire system and improve your quality of life. If you've had a tremendous amount of task to accomplish, there will always be a highly automated solution to make it easier.

Pros

  • Effective Service
  • Generous Negotitation
  • Transparent
  • Helps Innovate

Ankit J.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Easy to use and customise, but pricey

Likeliness to Recommend

9 /10

What differentiates Shopify Plus from other similar products?

Unique features

What is your favorite aspect of this product?

The customization and easy payment gateway integration

What do you dislike most about this product?

A bit pricey for low-end users

What recommendations would you give to someone considering this product?

If you want to avoid the technicalities of cart management then you must definitely go for it, as its integration is quite easy to manage.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

Most Popular Shopify Plus Comparisons

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