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Sophos Managed Detection and Response Logo
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Sophos

Sophos Managed Detection and Response

Composite Score
8.1 /10
CX Score
8.2 /10
Category
Sophos Managed Detection and Response
8.1 /10

What is Sophos Managed Detection and Response?

Sophos Managed Threat Response (MTR) provides 24/7 threat hunting, detection, and response capabilities delivered by an expert team as a fully-managed service. Built on our Intercept X Advanced with EDR technology, Sophos MTR fuses machine learning technology and expert analysis for improved threat hunting and detection, deeper investigation of alerts, and targeted actions to eliminate threats with speed and precision.

Company Details


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Sophos Managed Detection and Response Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sophos Managed Detection and Response.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

Down 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
82%
Negotiation and Contract:
85%
Conflict Resolution:
87%
Strategy & Innovation:
90%
Service Experience:
93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sophos Managed Detection and Response?

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4% Negative
5% Neutral
91% Positive

Pros

  • Trustworthy
  • Effective Service
  • Security Protects
  • Respectful

Feature Ratings

Average 85

Automated Threat Hunting

93

Threat Intelligence

90

Incident Management

88

24/7/365 Security Monitoring

87

Prevention

87

Proactive Threat Hunting

87

Real-Time Threat and Anomaly Detection

85

Technology Management

85

Vulnerability Management

85

Use of the MITRE ATT&CK Framework

82

Risk Scoring & Remediation Act

82

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Ease of IT Administration

86

Availability and Quality of Training

86

Vendor Support

86

Breadth of Features

84

Business Value Created

83

Ease of Customization

83

Quality of Features

82

Ease of Data Integration

81

Usability and Intuitiveness

80

Product Strategy and Rate of Improvement

78

Sophos Managed Detection and Response Reviews

Milad H.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2022

Easy to use, but a bit pricey

Likeliness to Recommend

8 /10

What differentiates Sophos Managed Detection and Response from other similar products?

It has not so real-time report.

What is your favorite aspect of this product?

Mitre Att&ck Feature

What do you dislike most about this product?

Real-Time Report

What recommendations would you give to someone considering this product?

You can use it for small and medium business

Pros

  • Helps Innovate
  • Effective Service
  • Respectful
  • Security Protects

Cons

  • Commodity Features
  • Less Caring
  • Slower Product Innovation
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Aug 2022

Great Product to use!

Likeliness to Recommend

9 /10

Pros

  • Caring
  • Respectful
  • Helps Innovate
  • Continually Improving Product

Michael S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2022

Sophos is a fantastic product G

Likeliness to Recommend

7 /10

What differentiates Sophos Managed Detection and Response from other similar products?

It’s cutting edge with intercept X. This enables support threat detection through XDR Endpoints, Hardware and MTR

What is your favorite aspect of this product?

Ease of configuration and deployment

What do you dislike most about this product?

Sometimes the product support isn’t ideal

What recommendations would you give to someone considering this product?

This product is one of the best in the industry. I love their Crypto Guard and Tamper protection

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Saves Time

Most Popular Sophos Managed Detection and Response Comparisons

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