Tagged - CRM

Build an ERP Strategy and Roadmap – Phases 1-4

A well-architected ERP strategy clearly communicates the direction of the ERP portfolio and aligns roadmap initiatives with business priorities. To build your ERP...

Front Continues Aggressive Growth and Product Innovations

On October 6, 2021, Front briefed Info-Tech on their latest product functionality and roadmap, alongside their growth in the EMEA region. Front – a unified customer...

Enterprise Connect 2021: Trends and Keynote Highlights

Enterprise Connect is North America’s premier conference for advances in communications, collaboration, and customer experience technologies. In this note, Thomas Randall...

Staffing & Recruiting Customer Relationship Management Report

Staffing & Recruiting Customer Relationship Management Report

Staffing & Recruiting Integrated Recruiting Technologies Report

Staffing & Recruiting Integrated Recruiting Technologies Report

Arts & Culture Customer Relationship Management Report

Arts & Culture Customer Relationship Management Report

Chatbot POC RACI

Use this template to record the roles and responsibilities of your chatbot support team.

Build a Chatbot Proof of Concept

Lay the groundwork for a successful chatbot proof of concept while keeping business goals up front by implementing the proper metrics, gathering requirements for chatbot...
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Chatbot ROI Calculator

Use this tool to determine if implementing a chatbot can create an ROI for your organization.

Chatbot POC Communication Plan

Use this tool to communicate and market the launch of the chatbot to your organization and stakeholders.
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