Tagged - customer experience

Alexi Case Study: AI for Legal Memos

How AI is used for legal memos by law firms.

Lexion Case Study: AI for Contract Lifecycle Management

​How AI is used in contract lifecycle management by in-house legal teams.​

Digital Use Case Library: Electric Utilities

This overview of digital use cases in the electric utilities space provides insights into the latest and most impactful digital use cases focused in six sources of value...

Digital Use Case Library: Electric Utilities Storyboard

The energy transition is driving an unprecedented rate of change in electric utilities. Utilities must develop a digital North Star and tactical strategy to guide their...

Get Started With Customer Advocacy

This blueprint will help leaders of customer advocacy programs get started with developing a formalized pilot program that will demonstrate the value of customer advocacy...
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Customer Advocacy Maturity Assessment Tool

By completing the Customer Advocacy Maturity Assessment Tool, you will gain insight into areas of strength and weakness, identify areas of improvement and where to focus...

Get Started With Customer Advocacy Executive Presentation Template

Use this template to gain approval for your customer advocacy pilot by communicating pilot goals, key decisions, success metrics, and milestones to stakeholders and...

Get Started With Customer Advocacy Storyboard

This storyboard will help leaders of customer advocacy programs get started with developing a formalized pilot program that will demonstrate the value of customer...

Water Utilities Trends Report – The Four Trends

This strategic foresight trends report highlights four transformational water utilities industry trends to guide business and IT leaders through the digital water journey.

Water Utilities Trends Report

This trends report will provide insights on the opportunities and challenges ahead leading to the utilities of the future. Built upon the enablement of foundational IT...
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