Tagged - customer experience

The Future of Omnichannel Retail – Six Trends

This strategic foresight trends report highlights the consumer touchpoints, critical components, key functions, tools, and technologies that are currently trending in the...

The Future of Omnichannel Retail – Executive Brief

Read this concise Executive Brief to learn about the six key trends that will help drive retail digital transformation and how omnichannel affects all functions of an...

The Future of Omnichannel Retail – Trend 4: Smart Store Hub

Learn about the Smart Store Hub trend and the drivers enabling retail digital transformation.

Health Insurance Claims Automation Trend Report

Health Insurance Claims Automation Trend Report

UCaaS in 2022: Top Three Trends

This note highlights the top three trends to watch for in the 2022 UCaaS marketspace: AR/VR digital workspaces will see sustained investment; UCaaS and customer...

Front Continues Aggressive Growth and Product Innovations

On October 6, 2021, Front briefed Info-Tech on their latest product functionality and roadmap, alongside their growth in the EMEA region. Front – a unified customer...

Wholesale Omnichannel Selling Report

Wholesale Omnichannel Selling Report

Retail Better Data for Decision Making Trend Report

Retail Better Data for Decision Making Trend Report

Retail Improved Customer Experience Trend Report

Retail Improved Customer Experience Trend Report

Webinar: Adopt Design Thinking in Your Organization

This webinar will provide guidelines for adopting design thinking within your organization. We will explore how designers think and work, how organizations benefit from...
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