Tagged - incident management

2020 Security Priorities Report – Priority 2: Cloud Security

This priority of the 2020 Security Priorities Report will help you understand why cloud security is being prioritized by security professionals.

2020 Security Priorities Report – Priority 3: Email Security

This priority of the 2020 Security Priorities Report will help you understand why email security is being prioritized by security professionals.

2020 Security Priorities Report – Priority 4: Security Risk Management

This priority of the 2020 Security Priorities Report will help you understand why security risk management is being prioritized by security professionals.

2020 Security Priorities Report – Priority 5: Security Awareness and Training

This priority of the 2020 Security Priorities Report will help you understand why security awareness and training is being prioritized by security professionals.

Service Support Strategy Worksheet

This template will help you document the service support strategy as you work through the project blueprint.

Build a Service Support Strategy – Phase 1: Design Target State

This phase of the blueprint Build a Service Support Strategy will help you review service support trends and identify relevant organizational goals.

Prepare for Cognitive Service Management – Executive Brief

Read our concise Executive Brief to find out why you should prepare for cognitive service management, review Info-Tech’s methodology, and understand how we can support...

Prepare for Cognitive Service Management – Storyboard

This blueprint introduces AI tools that affect IT operations, including chatbots and machine learning applications. It is useful for clients exploring these emerging...

Prepare for Cognitive Service Management

Natural language processing and machine learning technologies have led to AI-assisted toolsets that promise dramatic IT operations improvements. Don’t fall prey to the...

Fast Track Your GDPR Compliance Efforts – Phases 1-5

Becoming GDPR compliant continues to be a daunting project. This storyboard will help you right-size your compliance efforts.
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