Tagged - service catalog

Education IT Unification Workbook

Record the output of IT unification activities in this workbook.

Unify IT in the Education Sector – Phases 1-4

This research supports IT leaders in their quest to unify technology services in the education sector.

Unify IT in the Education Sector

Unification of IT in education requires a shared vision for IT service delivery, underscored by collaborative decision-making. Centralization, which promises operational...
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Enterprise IT and Digital Services Executive Presentation Template

Use this template to present your journey, findings, and call to action to your executives.

Define Your Enterprise IT and Digital Services

Don’t waste time identifying IT services by cataloging everything IT has to offer. Change your perspective! Move away from IT and start with the enterprise customer to...
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Define Your Enterprise IT and Digital Services – Phases 1-4

Use this blueprint to accurately identify and align your IT services to your enterprise to ensure you deliver optimal business value from the enterprise customer perspective.

IT Services Workbook

Follow the structure in this tool to list, define, and align your IT services.

Service Request Workflows

Use this library of workflows as a starting point for creating and fulfilling requests for applications and equipment in a service catalog.

Reduce Shadow IT With a Service Request Catalog Storyboard

Use this blueprint to create a service request management program that provides immediate value. The template includes the following sections: - Design the Service -...

Nonstandard Request Assessment

Use this template to determine what information is needed for vetting software requests coming into the organization.
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