Tagged - service catalog

Education IT Unification Workbook

Record the output of IT unification activities in this workbook.

Unify IT in the Education Sector – Phases 1-4

This research supports IT leaders in their quest to unify technology services in the education sector.

Unify IT in the Education Sector

Unification of IT in education requires a shared vision for IT service delivery, underscored by collaborative decision-making. Centralization, which promises operational...
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Define Your Enterprise IT and Digital Services – Phases 1-4

Use this blueprint to accurately identify and align your IT services to your enterprise to ensure you deliver optimal business value from the enterprise customer perspective.

Define Your Enterprise IT and Digital Services

Don’t waste time identifying IT services by cataloging everything IT has to offer. Change your perspective! Move away from IT and start with the enterprise customer to...
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Enterprise IT and Digital Services Executive Presentation Template

Use this template to present your journey, findings, and call to action to your executives.

IT Services Workbook

Follow the structure in this tool to list, define, and align your IT services.

Preparing for Ontario’s Provincially Mandated Municipal Maturity Assessment

Ontario has announced that regional facilitators will assess the upper-tier municipalities of Durham, Halton, Niagara, Simcoe, Waterloo, and York. To our Ontario...

Nonstandard Request Assessment

Use this template to determine what information is needed for vetting software requests coming into the organization.

Service Request Workflows

Use this library of workflows as a starting point for creating and fulfilling requests for applications and equipment in a service catalog.
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