|
Unification of IT in education requires a shared vision for IT service delivery, underscored by collaborative decision-making. Centralization, which promises operational...
|
|
|
This research supports IT leaders in their quest to unify technology services in the education sector.
|
|
|
Record the output of IT unification activities in this workbook.
|
|
|
Use this template to present your journey, findings, and call to action to your executives.
|
|
|
Don’t waste time identifying IT services by cataloging everything IT has to offer. Change your perspective! Move away from IT and start with the enterprise customer to...
|
|
|
Use this blueprint to accurately identify and align your IT services to your enterprise to ensure you deliver optimal business value from the enterprise customer perspective.
|
|
|
Follow the structure in this tool to list, define, and align your IT services.
|
|
|
As the business gets more innovative to solve its problems, IT finds itself in reactive mode, dealing with software bloat, managing surprise SaaS renewals, and having to...
|
|
|
Use this template to determine what information is needed for vetting software requests coming into the organization.
|
|
|
Use this library of workflows as a starting point for creating and fulfilling requests for applications and equipment in a service catalog.
|
|
