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This phase will walk you through a procedure to select the best model that suits your organization's requirement for shared services.
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This phase will help you identify your key drivers for shared services, determine the feasibility to move into shared services and discover challenges for such transition.
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Leverage this template to create a communication deck to CXOs during and after implementing shared services.
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This phase will help you establish a clear shared services roadmap for each task, define a timeline and ownership, and build a plan to communicate the changes to key...
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It looks advantageous to share services that are unanimously used throughout the organization. However, business units may be reluctant to leverage such services....
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The rapid changes associated with a pandemic such as COVID-19 can lead to a massive increase in service desk calls. Employees need answers quickly while support staff are...
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This phase of the blueprint will introduce a method for finding service-specific technologies and documenting them appropriately for use in the catalog.
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This phase of the blueprint will help you get a solid start to the project. Get buy-in from key stakeholders, create a communication plan, and identify metrics to measure...
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This training deck will help you during the project launch phase. It will help you train project team members on the process for adding technical components to the...
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This deliverable will help you during project launch. It will help document important information and achieve buy-in from key stakeholders.
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