Tagged - service catalog

Education IT Unification Workbook

Record the output of IT unification activities in this workbook.

Unify IT in the Education Sector – Phases 1-4

This research supports IT leaders in their quest to unify technology services in the education sector.

Unify IT in the Education Sector

Unification of IT in education requires a shared vision for IT service delivery, underscored by collaborative decision-making. Centralization, which promises operational...
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Service Request Workflows

Use this library of workflows as a starting point for creating and fulfilling requests for applications and equipment in a service catalog.

Reduce Shadow IT With a Service Request Catalog

As the business gets more innovative to solve its problems, IT finds itself in reactive mode, dealing with software bloat, managing surprise SaaS renewals, and having to...
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Reduce Shadow IT With a Service Request Catalog Storyboard

Use this blueprint to create a service request management program that provides immediate value. The template includes the following sections: - Design the Service -...

Nonstandard Request Assessment

Use this template to determine what information is needed for vetting software requests coming into the organization.

Application Portfolio

Use this template as a starting point to create an application portfolio and request catalog.

Reduce Shadow IT with a Service Request Catalog Communications Template

Use this template to create a presentation and communications plan for launching the new service and service request catalog.

Shared Services Implementation Executive Presentation

Leverage this template to create a communication deck to CXOs during and after implementing shared services.
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