Tagged - SLA

Agile People Assessment Tool

Use this tool to determine how Agile you are with respect to company culture, team collaboration, and customer engagement.

Cloud Data Integration Appropriateness Assessment Tool

This tool will help you determine whether or not data integration (DI) is required at your organization, the type of tool needed to support your DI needs, as well as the...

Governing Shared Services

Organizations pursue shared services to reduce costs and increase quality. However, ineffective governance frequently undermines the benefits of shared services, with...

Govern Shared Services

IT managers have come under increasing pressure to cut costs, and implementing shared services has become a popular demand from the business.

Storyboard: Govern Shared Services

Organizations pursue shared services to reduce costs and increase quality. However, ineffective governance frequently undermines the benefits of shared services, with...

Shared Services Governance Strategy Roadmap Tool

Use this tool to pick the optimal governance model for your organizational scenario and follow the appropriate steps to get the implementation launched.

VoIP Engineer/Architect

The VoIP Engineer/Architect's role is to coordinate strategies for defining, deploying, and maintaining the company's in-house IP telephony voice communication...

Telecommunications Analyst

The Telecommunications Analyst's role is to coordinate strategies for - and ensure the integrity of - in-house voice, data, and video equipment and its associated network...
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