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RapidRatings and SAP Ariba are working together to provide their customers with a more flexible risk-management solution. Through open APIs, SAP Ariba customers can access...
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This storyboard will help you negotiate an agreement with managed services providers that will meet business and IT needs.
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Read this Executive Brief to understand why you need to effectively evaluate Master Services Agreement contracts and review all key details of an IT-managed services contract.
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This phase of the blueprint, Master the MSA for Your Managed Services Providers, will help you review terms and conditions for your IT-managed services contracts.
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Use this tool to provide a checklist of key questions to ask when reviewing an IT contract to avoid common pitfalls and to maximize benefits for your organization.
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Assess vendors regularly with useful metrics to optimize your vendor portfolio.
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Establish a single point of contact and create a communication vacuum to help leverage your negotiation position.
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