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IT Must Play a Role in Talent Recruitment and Selection - Not Just HR, Says Info-Tech Research Group
In the present labor market, recruitment is one of the top challenges organizations are facing. With candidate expectations going beyond traditional considerations like compensation, organizations need to change their recruitment strategy to attract top talent. To improve talent attraction, selec...
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Reduce Security Compliance Program Complexity by Using a Single Control Framework, Says Info-Tech Research Group
In today's security landscape, most organizations spend a large portion of their security budget on compliance-related activities. Despite this growing investment in compliance, only a small percentage of organizations believe that government regulations help improve cybersecurity. To help securi...
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Organizations Likely to Experience Ransomware Threat in the Next 24 Months, According to Info-Tech Research Group
Cyberattacks, especially ransomware, are becoming more sophisticated more frequent, with more severe impacts, year over year. These attacks can quickly encrypt systems and steal sensitive data, making data recovery challenging for organizations. Although there is much concern about the ransomware...
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Retaining IT Talent Requires Understanding Turnover Triggers and Moments That Matter to Employees, Says Advisory Firm Info-Tech Research Group
In an already-volatile market for IT talent, regrettable turnover is impacting organizational productivity and leading to significant costs associated with employee departures and replacements. To support organizations navigating the challenges of IT talent attraction and retention, global IT re...
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The Future of Healthcare Unveiled by Info-Tech Research Group in New Trends Report
Healthcare organizations worldwide are overwhelmed after three years of responding to the unprecedented challenges and disruptions caused by the COVID-19 pandemic. To advance positive patient outcomes, healthcare organizations must strengthen existing capabilities to advance digital transformatio...
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The Trends Impacting the Future of Investment Banking Published in New Report by Info-Tech Research Group
The investment banking industry is experiencing a period of high disruption that is increasingly being driven by technological change. Traditional services provided by investment banks, including trading, capital raising, and initial public offerings, are evolving rapidly due to changing market f...
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Majority of Organizations Do Not Have a Formal Process for Facilitating Knowledge Transfer Between Employees, Reports Info-Tech Research Group
Although pending retirements in key roles can create workforce risks and potentially impact business continuity, many organizations have not tackled succession planning, according to studies from global IT research and advisory firm Info-Tech Research Group. To guide organizations in assessing ke...
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For a More Effective Service Desk, IT Should Move from Traditional Metrics to Measuring and Acting on Customer Feedback, Says Info-Tech Research Group
Many service desks continue to rely solely on traditional metrics, which results in an increasing number of dissatisfied users and leaves IT leaders with a lack of information to inform and prioritize improvements. To help IT ask the right questions to effectively respond to user feedback and dri...
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The Future of ChatGPT and Generative AI in the Enterprise, According to Info-Tech Research Group
In an increasingly digital world, conversational AI technology has become an important tool for enhancing communications and improving the user or customer experience. Most recently, ChatGPT, a large language model developed by OpenAI, is a leading example of this technology. It uses the latest a...
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