JDA Workforce Management #1 in Usability?

Looking at software vendor capability through a single lens may result in a limited view of a vendor. Using at least two dimensions of comparison will provide a more...

Absorb LMS Acquires Torch LMS as Part of Acquisition Growth Strategy

Absorb LMS has acquired Utah-based Torch LMS. This acquisition is the first in its acquisition growth strategy, financed through its Silversmith Capital Partners investment.

Adobe Partners With Software AG to Help Companies Better Stitch Together Customer Data

Adobe is a pillar within the marketing orchestration and customer experience management space. By partnering with enterprise integration vendor Software AG, the pair hope...

Anaplan Is Not the Only Vendor to Benefit From the Growing Need for Intelligent Business Planning

Multibillion-dollar firms still primarily use spreadsheets for demand forecasting, but this approach leaves a lot of room for enterprise software vendors to displace...

Cerner Is Consolidating Control of Public-Sector EHR

85% of all electronic health record (EHR) licenses in large hospitals are controlled by Cerner and Epic, two competing EHR vendors. KLAS Research, who first highlighted...

Appian BPM and Twillio Double Down on Contact Centers

Appian, a major player in the business process management (BPM) space, has established a partnership with Twilio, a provider of cloud-based communications technology. The...

SugarCRM Acquires Salesfusion to Enhance Its Marketing Automation Street Cred

Effective marketing automation is an integral part of building a strong sales pipeline. To bolster its capabilities for robust marketing automation, popular mid-market...

Oracle CX Cloud: A Compelling Solution for Those Leveraging Other Components of the Oracle Cloud Ecosystem

Oracle has faced an upswing of strong competition in the CRM and customer experience marketspaces: despite this, the Oracle CX Cloud portfolio delivers compelling value,...

Salesforce Jumps on the Blockchain Hype Train at TrailheaDX

Blockchain has been a much-touted innovation for improving the creation of trusted partner networks. Salesforce recently jumped on the blockchain hype train at its...

Salesforce Outage Leaves Organizations Scrambling to Cover Core Processes for CRM

A Salesforce outage on May 17, 2019 left many of the popular CRM vendor’s customers in a lurch. The incident highlights that even reliable, big-name vendors like...
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