Workday and Ceridian: Making Benefits Administration More Beneficial

Human capital management (HCM) vendors are using simplification, information, and empowerment in the design of benefits administration features. They are giving employees...

Human Capital Management: Using Customer-Driven Reviews to Select Vendors

Info-Tech Research Group’s SoftwareReviews division has launched a data-driven review service to assist HR & IT leaders when evaluating the potential selection of human...

Adopt a Lifecycle View to Talent Management

Adopt a lifecycle view of talent management to uncover your biggest challenges and ultimately the right platform to overcome them. The first two of the ten lifecycle...

Docebo Releases Its eLearning Trends for 2019 Whitepaper

Docebo Learning Platform has released its Top Trends for eLearning in 2019. While these types of vendor-led research reports align their trends to their product, they can...

LMS vs LXP: What’s the Difference?

In its most basic terms, a learning experience platform (LXP/LEP) sits on top of your learning management system (LMS) to create a better discovery experience for your...

Zendesk: Customer Service Management Powerhouse Looks to Expand Its Footprint

Zendesk has been a keystone vendor for external customer service management for over a decade. It is now making a strong effort to expand into adjacent functional areas,...

Magento in Motion: Adobe Officially Repositions Magento as Adobe Commerce Cloud at Summit 2019

Adobe announced at Adobe Summit 2019 the launch of Adobe Commerce Cloud – a rebranding of its savvy acquisition of Magento. As part of the launch, Adobe highlighted...

ServiceNow Branches Beyond Internal IT Service Delivery to Tackle External Customer Service Use Cases

ServiceNow has been a mainstay vendor for internal IT service management for over a decade. It is now making a concerted effort to expand into adjacent functional areas,...

Adobe Deepens Ties With Microsoft and LinkedIn to Enhance Account-Based Experiences

Adobe announced at Adobe Summit 2019 that it is deepening its partnership with Microsoft, leveraging LinkedIn as a data source within Adobe Experience Cloud to provide...

ServiceNow and Adobe Take On Customer Relationship Management Giants

Adobe and ServiceNow are partnering to improve customer service and experience management. This reflects ServiceNow’s strategy to expand beyond ITSM, but this space will...
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