Data Entry Policy

The integrity and quality of data and evidence used to inform decision making is central to both the short-term and long-term health of the organization.

Advanced Business Change Description Template

To effectively communicate with staff, it is important to put the business rationale behind changes and their expectations into writing. This will be very useful when...

Email Reduction

Email can be an addictive and dangerous to enterprise culture and productivity. Take control of the problem by introducing social collaboration tools that will get used.

Case Study: Reducing Email

Email can be addictive, and dangerous to enterprise culture and productivity. However, it is a required tool that is the blood line of most enterprises.

Storyboard: Reduce Email Volume

Email can be an addictive and dangerous to enterprise culture and productivity. Take control of the problem by introducing social collaboration tools that will get used.

Email Grief Survey

Email volume is often a problem for organizations. Use this survey to determine what the nature of the problem is and whether IT can provide a technical solution to...

Email Intervention Survey

Changes to how email fits into enterprise communication must be handled carefully. Test the user and IT-based changes in a short pilot, as described in slides 28 to 31 of...

CSM Platform RFP Template

A Request for Proposal allows an organization to provide vendors with a detailed account of the requirements and the expected capabilities of the desired suite. Create a...

Content Retention and Disposition Schedule Template

This tool will help you develop a retention and disposition schedule for the information in your enterprise.

Software Testing Strategy and Risk Assessment

With finite resources and infinite testing possibilities, software testing must be driven by a strategy unique to the project and application environment. Use this tool...
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