|
This storyboard will help you design IT processes and services that satisfy the business's true needs and drive high business satisfaction with IT.
|
|
|
This phase of the blueprint, Research, will help you target your experience design efforts towards IT's most impactful stakeholders and structure interviews to gain...
|
|
|
Use this template to structure and record the outputs of stakeholder interviews that you conduct. You may modify the questions as needed or read the questions verbatim to...
|
|
|
This phase will walk you through creating the first iteration of your journey map, creating hypotheses, and collecting the necessary data to test your hypotheses and...
|
|
|
Use this template to document the journey maps you create in working sessions with your design team.
|
|
|
Use this tool to design a stakeholder research study and record your observations to validate your stakeholder journey map.
|
|
|
An effective IT budget tells the story of how IT is going to deliver value to the business. Make the business your partner to understand its future needs. This blueprint...
|
|
|
Use the Statement of Business Context customizable deliverable as a point of reference that will guide the direction of the governance redesign.
|
|
|
This phase of the blueprint, Redesign IT Governance to Drive Optimal Business Results, will help you create a structure and committees that govern effectively.
|
|
|
Read our concise Executive Brief to find out how a world-class IT budget can be used to demonstrate value delivery and better align with the business. Review Info-Tech’s...
|
|
