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This workbook guides the development and creation of service metrics that are directly tied to business objectives.
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This guide contains four questions, which will help IT organizations to identify the most appropriate presentation format based on stakeholder preference and needs for...
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Use this tool to create an IT cost-cutting plan.
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The TCO model created by Info-Tech Research Group provides organizations with a framework for managing IT costs at both a strategic level and a daily operational level....
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Managing organizational design (OD) changes effectively is critical to maintaining IT service levels and retaining top talent throughout a restructure. Yet many...
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Read this Executive Brief to understand the importance of effectively managing organizational design changes.
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IT leaders often lack the experience and time to effectively execute on organizational changes. Info-Tech’s organizational design implementation program will provide you...
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This phase of the blueprint, Implement a New Organizational Structure, will help you launch your organizational design change project and recruit your implementation team.
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Use this template as a starting point for building an organizational design implementation FAQ. Add additional questions through the implementation process and use it as...
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Use this template to define a specific process for managing security incidents and reducing their effects on the organization.
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