This training deck will help you during the project launch phase. It will help you train project team members on the process for adding technical components to the...
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This phase of the blueprint will introduce a method for finding service-specific technologies and documenting them appropriately for use in the catalog.
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Use this tool to document your user-facing IT services including their technical components. The tool lists sample services as examples.
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This phase of the blueprint will introduce a method for finding underpinning supporting technologies and documenting them appropriately for use in the catalog.
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This phase of the blueprint will introduce a method for determining roles and responsibilities required to support user-facing services. It will also help with...
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This template will help you understand IT service definitions from a visual perspective.
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Use this template to plan the communication and execution of the digital strategy development project
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Formalizing a risk management program requires creating repeatable and iterative processes, and documenting best practices. Create a comprehensive manual to serve as the...
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It’s impossible to make intelligent decisions about risks without knowing what they’re worth. Use Info-Tech’s Risk Costing Tool to calculate the expected cost of IT’s...
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Integrate IT risk management with business risk management by creating a paper trail for key risks.
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