Infrastructure & Operations - Blueprints

Implement Infrastructure Shared Services

It looks advantageous to share services that are unanimously used throughout the organization. However, business units may be reluctant to leverage such services....
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Build a Cloud Security Strategy

Info-Tech has developed an approach to cloud security that is built on the strong foundations of our security strategy model that has been successfully implemented across...
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Optimize the Service Desk With a Shift-Left Strategy

Shift left involves shifting ticket resolution from more costly resources to the first line of support and to end users, freeing up resources, reducing costs, and...
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Build a Digital Workspace Strategy

The most important aspect of implementing a digital workspace is organizational change management. To truly take advantage of these advertised benefits, IT needs a...
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Establish an Effective Data Protection Plan

The absence of a robust data protection strategy can expose the organization to so much risk that it halts operations altogether. IT departments need to simplify the...
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2020 Enterprise Collaboration Tools: Market Trends and Buyer’s Guide

This blueprint explores the types of collaboration tools available, how this marketspace emerged, and future trends. The Buyer’s Guide offers methods to categorize your...

Implement Software Asset Management

With no formal standards in place for managing software, organizations are at risk for costly software audits and poorly executed software spends. Implementing software...
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Rationalize Your Collaboration Tools

Organizations’ collaboration toolsets are increasingly disordered and overburdened. This blueprint aids members in creating a collaboration strategy that categorizes and...
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Microsoft Teams Cookbook

Use Info-Tech’s Microsoft Teams Cookbook to successfully implement and use Teams. This cookbook includes recipes for IT best practices for governance over Teams rollout...

Tech Trend Update: If Contact Tracing Then Distributed Trust

The concept of distributed trust in technology design has become even more important as mobile contact tracing apps emerge as a tool to help fight COVID-19.
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