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A valuable template intended to get management on board with your proposed strategy.
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A high-level executive presentation optimized for the boardroom.
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A customizable PowerPoint template to document the outputs from this blueprint’s activities in a boardroom-ready presentation.
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Use this template to convey your current and target states on the monitoring capability scale.
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Use this template to record the key details required for effective critical incident management, including a list of critical IT services, a list of key upper tier...
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A repository of typical workflows.
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A sample template to guide your communications around the integration and implementation of your overall service desk improvement initiatives.
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Stakeholder support can make or break a service desk initiative. The Executive Presentation template provides an example of how to organize the process improvements...
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A lightweight documentation of the service desk’s standardized processes.
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This leadership-ready template helps you summarize your FinOps strategy.
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