Infrastructure & Operations - Templates & Policies

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Service Desk Consolidation Stakeholder Presentation Template Use this presentation template to communicate the project to key stakeholders.
Microsoft Teams End-User Satisfaction Survey Use this survey to capture end user feedback on their collaborative use of Microsoft Teams.
Infrastructure Strategy and Roadmap Report Template Use this template to create an executive presentation for business stakeholders.
Strategic Roadmap Initiative Template Use this template to create an impactful one-pager for business stakeholders.
Financial Spend Analysis Template Envision the future and analyze constraints.
Workflow Activity: Onboarding Example Use this workflow as an example of the output of an onboarding workflow-improvement activity.
Service Desk VIP Procedures Template Use this template to document your service desk procedures for handling VIP or executive tickets.
VIP Support Process Workflow Example Use this template as an example to follow and document your own VIP support process.
VIP Support Service Communication Template Customize this template to communicate and market the VIP service to its stakeholders and users.
Disaster Recovery Testing Program Summary Use this template to outline your organization's DR testing program.