|
This template provides the structure of a user-facing acceptable use policy for Microsoft's OneDrive for Business product. In conjunction with tenant-level controls,...
|
|
|
Use this tool to help you estimate the number of resources required to support your demand over time.
|
|
|
Use this template to document the justification for addressing service desk staffing, the results of your analysis, and your next steps.
|
|
|
Use this template to create metrics reports as part of quarterly capacity management/planning review meetings with your CIO and other senior IT management.
|
|
|
Provide this template to your senior staff who will be providing metrics data for discussion at weekly status meetings.
|
|
|
Leverage this template to create a communication tool after implementing your Infra & Ops metrics program, and use it when meeting with the CEO, CIO, and business leads.
|
|
|
Use this RACI chart to outline metrics program roles and responsibilities at your organization.
|
|
|
The Active Directory Standard Operating Procedure ensures that you have a comprehensive document in place as a point of reference for maintaining your Active Directory.
|
|
|
Use this template to structure your own Active Directory processes in the service desk for onboarding, offboarding, permission changes, and lateral transfers.
|
|
|
Communicate the business impact of technical debt and different options to address it.
|
|
