Infrastructure & Operations - Tools

Internal Communications Plan

Use the Internal Communications Plan tool to help you organize the steps and resources required to support your internal communications strategy.

Infrastructure Outsourcing RFP Scoring Tool

Use the prefilled examples in this RFP Vendor Proposal Scoring Tool to assess which vendor proposal can best meet your infrastructure outsourcing services requirements in...

Cloud Strategy Workbook

This tool, part of the blueprint, Own the Cloud: Strategy and Action Plan, will help you identify the which service models align with your workloads, conduct a cloud...

DR Solution TCO Comparison Tool

Conduct a cost analysis based on your specific situation. This worksheet captures example data and provides a framework for how to document the TCO for each deployment model.

DR Decision Tree

Use the DR Decision Tree to efficiently eliminate unsuitable models and focus on what works rather than what doesn't.

Application Assessment Tool for Cloud DR

Stop wondering about your ability to use the on-demand service and the pricing of cloud DR. Start assessing your applications to save money and resources spent on other...

Infrastructure Services Playbook

Use this tool to standardize the delivery of high-demand infrastructure services.

Service Rate Sheet

Use this tool to estimate the cost of repeatable infrastructure services.

Authority Matrix

The tool is very basic but can be easily adapted to suit each manager's needs. It uses the RACI matrix (responsible, accountable, consulted, or informed) to describe the...

Service Desk Efficiency Calculator

The purpose of the Service Desk Efficiency Calculator is to assess the impact of different improvements on service desk cost and productivity.
Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019
GET HELP
Contact Us