Infrastructure & Operations - Tools

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Practical, Right-Sized DRP Case Study: Business Impact Analysis Tool Business Impact Analysis Tool for Case Study: Practical, Right-Sized DRP
Practical, Right-Sized DRP Case Study: Teams and Contacts Teams and Contacts for Case Study: Practical, Right-Sized DRP
IT Operations Center Prerequisites Assessment Tool This tool assesses base IT Operations processes prerequisites.
IT Operations Center Continual Improvement Tracker Use this tool to track metrics for continual improvement.
IT Operations Center Gap and Initiative Tracker Use this tool to record gaps and KPIs along with potential initiatives for improvement.
IT Operations Center Initiative Prioritization Tool Use this tool to prioritize initiatives, taking into account resourcing capacity.
Service Desk Continual Improvement Roadmap Use this tool to identify opportunities for improvement, both quick wins and longer-term major projects.
DRP Workbook Record DRP information including document storage and contact/role information.
DRP Business Impact Analysis Tool Determine appropriate recovery time objectives based on the impact of downtime.
DRP Roadmap Tool Build a high-level roadmap to close gaps between current and desired DR capabilities.