Infrastructure & Operations

Reinforce End-User Security Awareness During Your COVID-19 Response Storyboard

Augment your security and training program with considerations for remote users during the COVID-19 pandemic.

Reinforce End-User Security Awareness During Your COVID-19 Response

With the COVID-19 pandemic forcing many businesses to start operating remotely, security is often the first to suffer. Start a training program for employees on how to...

COVID-19 Crisis Mitigation Tactics for Hotels

As various segments of the tourism industry shut down, prepare to close, or experience a rapid decrease in guest occupation, know that this will not last. Historical...

COVID-19 Daily Summary – March 19, 2020: Prepare for Remote Work

Our analysts have been busy producing a full range of research focused specifically on COVID-19, and today we’ll zero in on some of the prescriptive resources you’ll want...

IT Social Distancing Checklist

Distribute this checklist to all staff members and have them self-evaluate on the COVID-19 considerations.

Build a Program for Requesting and Tracking Loaners

With everyone working from home in response to COVID-19, ensure that people have what they need to be productive. Quickly build a loaner program, and track everything you...

Equipment Loan Request Form

This form can be used by employees to request loaner equipment.

Equipment Loan Process

Define the way you fulfill equipment loan requests. This template includes workflows for request, delivery, and user receiving.

Crisis Management: Guidance for Handling Your Service Desk

In times of crisis such as the current COVID-19 pandemic, organizations should be committed to two key goals: Continuing to deliver high-quality services to their...

Carrot or Stick? Addressing Ungoverned IT During COVID-19

The onset of emergency remote work, especially with the COVID-19 outbreak, raises important security issues about ungoverned IT. With employees suddenly needing to work...
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