Infrastructure & Operations

Develop a COVID-19 Pandemic Response Plan Storyboard

COVID-19 has been declared a pandemic. IT departments must do their part to develop a pandemic response plan.

COVID-19: Connect Employees With the Answers They Need and Prevent Calls to the Service Desk With a Self-Service Portal

The rapid changes associated with a pandemic such as COVID-19 can lead to a massive increase in service desk calls. Employees need answers quickly while support staff are...

COVID-19: Take These Four Steps Now to Weather the Storm

The reality of our new world is finally sinking in, with COVID-19 sprawling across the globe. The actions you take now will determine how well organizations will weather...

COVID-19 Daily Summary – March 16, 2020

If you want to speak to one of our analysts about taking your first steps toward building a comprehensive pandemic roadmap for your organization, book a call through your...

Web Conferencing Vendors Offer Free Access During COVID-19 Social Distancing Measures

Web conferencing vendors lined up to offer their software services for free on Monday as workers around the globe started their weeks working from home, complying with...

Teaching Courses Online Due to COVID-19? Use These Five Tips

COVID-19 outbreak fears have prompted most universities and colleges to move their classes online for the rest of the Winter 2020 semester. With that comes challenges for...

COVID-19 Daily Summary – March 15, 2020

It’s been an eventful weekend in the evolution of the global COVID-19 pandemic, so let’s dive right into the most notable changes we’ve seen in the news cycle thus far.

Coronavirus Pandemic May Accelerate Digital Health Transformation in Three Key Areas

The categorization of Sars-CoV-2 (Coronavirus) as a global pandemic is turbo-charging traditional health care firms’ efforts toward the provisioning of digital and...

COVID-19 Daily Summary – March 14, 2020

Info-Tech Research Group recognizes the impact the global COVID-19 pandemic is already having – and will continue to have – on you, your IT department, your entire...

COVID-19 Daily Summary – March 13, 2020

Welcome to Info-Tech Research Group’s COVID-19 Daily Summary, our regular update for our members. We’ll scan the horizon, identify the news and issues that are most...
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