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Five9 and Zoom have announced a new integration between Zoom Phone and Five9 Intelligent Cloud Contact Center.
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Avaya has announced that it is ending its “Power by Avaya IP Office” cloud-based solution to focus on its new UCaaS solution “Avaya Cloud Office by RingCentral.”
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On February 3, 2020, Microsoft Teams experienced a three-hour outage, starting at 09:00 (ET). This was caused by Microsoft failing to renew its authentication...
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Slack reported better-than-expected results for its fiscal third quarter, despite a tumultuous year that has seen its debut stock value plummet by half.
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Slack CEO Stewart Butterfield has been selling off his shares, but there are good reasons why we shouldn’t panic at this news.
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On January 9, 2020, Microsoft announced new ways to empower firstline workers using Office 365.
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These announced features are in noble pursuit of improving the end-user experience. The digital workspace category is still in flux, but these features show that...
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Landis Contact Center for Microsoft Teams is now in preview.
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AWS Lake Formation makes it easier for users to set up and manage data lakes. But organizations will face challenges in determining how to derive value from their data lakes.
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Crosscode is an application analysis and dependency-mapping tool. This kind of tool will become increasingly prevalent as an important component of DevOps toolchains.
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