Operations - Storyboard
Topics
Document and Maintain Your Disaster Recovery Plan – Appendix: XMPL Case StudyThis appendix to Document and Maintain Your Disaster Recovery Plan presents a sample DRP based on Info-Tech's engagements with our members. |
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Develop a Business Continuity Plan – Phases 1-4This storyboard will help you streamline and structure your BCP project. |
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Create Visual SOP Documents that Drive Process Optimization, Not Just Peace of Mind – Phase 2: Establish a Sustainable Documentation ProcessThis phase of the blueprint, Create Visual SOP Documents That Drive Process Optimization, Not Just Peace of Mind, will help you maintain SOP documentation. |
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Create Visual SOP Documents that Drive Process Optimization, Not Just Peace of Mind – Phases 1-3Make SOPs work for you with visual documents that are easier to create and more effective for process management and optimization. |
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Create Visual SOP Documents that Drive Process Optimization, Not Just Peace of Mind – Phase 3: Identify a Content Management SolutionThis phase of the blueprint, Create Visual SOP Documents that Drive Process Optimization, Not Just Peace of Mind, will help you publish and manage SOP documentation. |
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Improve IT-Business Alignment Through an Internal SLA – Phase 3: Set Target Service Levels and Create the SLAValidate your current state. Develop a project roadmap. Create the internal SLA. |
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Improve IT-Business Alignment Through an Internal SLA – Phase 2: Determine Current Service LevelsDocument current IT operational procedures. Identify the metrics to track. |
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Improve IT-Business Alignment Through an Internal SLA – Phase 1: Scope the Pilot ProjectIdentify the benefits of an SLA. Identify the pilot project. Create the pilot project charter. |
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Improve IT-Business Alignment Through an Internal SLA – Phases 1-3Understand business requirements, clarify current capabilities, and enable strategies to close service level gaps. |
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Storyboard: Implement Systems Management to Improve Availability and VisibilityThis blueprint will help you implement a systems management solution to improve availability and visibility. |
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