|
Adapt how you approach downtime and data loss risk, particularly for SaaS solutions. No control over the software does not mean no resilience.
|
|
|
If you still think “it’s in the cloud, so I don’t need to worry about it,” then get your resume ready. When O365 goes down, your executives are calling IT, not Microsoft,...
|
|
|
This storyboard will help build a strategy to shift service support from the project team to the service desk, resulting in customer service and agent satisfaction...
|
|
|
This checklist will help develop a plan for service support transitioning from the project team to the service desk.
|
|
|
This template helps you outline a document for collaboration with the service desk to provide information on the product for better transitioning service support.
|
|
|
Leverage the storyboard and associated materials to build a plan for developing a project handover that the service desk will use to support the new application/product....
|
|
|
Use the cross-referencing between PCI DSS compliance standards and Info-Tech research, tools, and templates to demonstrate business continuity management compliance to...
|
|
|
Cut through the noise to identify core requirements, using NIST 800-34, HIPAA, and PCI DSS as examples.
|
|
|
Use the cross-referencing between HIPAA compliance standards and Info-Tech research, tools, and templates to demonstrate business continuity management compliance to auditors.
|
|
|
Use the cross-referencing between NIST 800-34 compliance standards and Info-Tech research, tools, and templates to demonstrate business continuity management compliance...
|
|
