Templates & Policies

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COPS Business Reference Architecture Template Use this template in conjunction with the COPS Business Reference Architecture Guide.
Customer Satisfaction Performance Update Template Effectively manage CSAT improvement.
Exponential IT Communication Plan Template A template to help you develop your communication plan for the Exponential IT roadmap.
Exponential IT Roadmap Executive Communication Template A template to present the Exponential IT roadmap to stakeholders.
Customer Satisfaction Executive Presentation Template Make the case for the right customer satisfaction metrics.
Sample AI Prototyping Workbook Use this AI prototype draft sample as guidance on sketching out an AI-driven solution at a high level.
Sample AI Use Case Use this AI use case sample to inspire the identification and development of an AI use case in your organization.
Template and Sample AI Business Case Executive Presentation Use this combined template and sample to pull all the components of your AI business case together into a comprehensive and compelling presentation.
SCaaS Vendor Communication Management Plan A template to guide communications between your organization and your vendor.
SCaaS Business Use Case Template A template to help you describe the business case for a SCaaS solution.