Templates & Policies

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Incident Management and Service Desk Workflows A repository of typical workflows.
Employee Access Change Process Use this template to document the current- or target-state IAM processes related to managing access when employees change roles.
Employee Onboarding Process Use this template to document the current- or target-state IAM processes related to onboarding new employees.
IAM Improvement Strategy Communication Deck Use this tool to capture the essential elements of your IAM improvement strategy.
Employee Offboarding Process Use this template to document the current- or target-state IAM processes related to offboarding leaving employees.
The Power Of Segmentation Executive Presentation Template PowerPoint Executive Presentation that comes out of the segmentation exercise.
IT Service Management Demo Script Template Use this demonstration script to provide service desk solution vendors with a consistent set of instructions, ensuring an objective comparison of product features.
iGaming Product and Strategy Director Job Description Template Use this template to write and standardize the job description for an iGaming Director
iGaming Activity Template Use this template to organize the activity outputs of the Build a Market-Ready iGaming Strategy blueprint.
Requirements Management BA Playbook Process Use this Visio template to model your requirements management process flow.