Templates & Policies

Application Maintenance Communication Plan

Construct a formal communication plan to engage stakeholders through structured channels.

Internal Controls Communication Plan Template

Internal controls are only as effective as their level of adoption. Use this template to ensure that users are aware and compliant with internal controls.

Internal Controls Monitoring RACI Template

Responsibilities for governance of the internal controls system should be integrated into the risk management and overall governance function of the IT organization. Use...

Internal Controls Self-Assessment Checklist

Self-assessments of the system of internal control should be aligned with the risk assessment process and completed at least annually or upon any major change to the...

Service Catalog Current State Questionnaire

Determine the potential benefits of implementing a service catalog and what opportunities it would afford you.

Service Catalog Standard Operating Procedure

This template is designed to guide the process of creating the service catalog as well as help to streamline future additions of services to the service catalog. It will...

Service Catalog End-User Satisfaction Survey

Understanding end users’ attitudes towards IT services is essential for improving the service catalog and the overall quality of IT services as a whole. This survey will...

End-User Computing Focus Group Survey

Gain a better grasp on what end users expect from end-user computing.

Data Management Building Block Resource

Use this resource to guide you in planning the initiatives for your future data management practice.

Data Management Strategy and Roadmap Template

This template will be used for planning your Data Management Strategy and outlining the associated initiatives.
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