Templates & Policies

Incident Management and Service Desk SOP

Use this template to record the key details required for effective critical incident management, including a list of critical IT services, a list of key upper tier...

Employee Offboarding Process

Use this template to document the current- or target-state IAM processes related to offboarding leaving employees.

Employee Onboarding Process

Use this template to document the current- or target-state IAM processes related to onboarding new employees.

IAM Improvement Strategy Communication Deck

Use this tool to capture the essential elements of your IAM improvement strategy.

Employee Access Change Process

Use this template to document the current- or target-state IAM processes related to managing access when employees change roles.

The Power Of Segmentation Executive Presentation Template

PowerPoint Executive Presentation that comes out of the segmentation exercise.

iGaming Activity Template

Use this template to organize the activity outputs of the Build a Market-Ready iGaming Strategy blueprint.

iGaming Product and Strategy Director Job Description Template

Use this template to write and standardize the job description for an iGaming Director

IT Service Management Demo Script Template

Use this demonstration script to provide service desk solution vendors with a consistent set of instructions, ensuring an objective comparison of product features.

Requirements Management BA Playbook

Use this template to define practices and procedures for how requirements should be managed in your organization.
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