Templates & Policies

Accessibility Business Case Template

A clear, concise, and compelling business case template to communicate the criticality of accessibility.

Student Privacy Notice

A best-of-breed template to help education institutions to build a clear, concise, and compelling privacy notice.

Cloud Services Resilience Summary

Summarize cloud services risk, risk mitigation options, and incident response for senior leadership.

SaaS Incident Response Workflows

Use these examples to guide your efforts to create cloud incident response workflows.

Project Handover Template

This template helps you outline a document for collaboration with the service desk to provide information on the product for better transitioning service support.

Change Management Standard Operating Procedure

This template is designed to give organizations a defined set of standards and guidelines to conduct their change management practice effectively.

Configuration Management Diagram Template Library

Use this library to view sample workflows and a data model for the configuration management program.

Continual Improvement Workflow

This is a sample workflow that you can use as a starting point for building a process for continual improvement.

Configuration Management Standard Operation Procedures

Use this template to create and communicate your standard operating procedures (SOP) to ensure ongoing maintenance of the CMDB under the configuration management program.

Configuration Management Policy

Use this template to build a policy for the configuration management program.
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