Templates & Policies

Practical, Right-Sized DRP Case Study: Recovery Playbook

Recovery Playbook for Practical, Right-Sized DRP Case Study

Practical, Right-Sized BCP Case Study: Notification, Assessment, and Declaration Procedures

Notification, Assessment, and Declaration Procedures for Practical, Right-Sized BCP Case Study

Practical, Right-Sized BCP Case Study: Example Overview Deck

Example Overview Deck for Practical, Right-Sized BCP Case Study

Practical, Right-Sized BCP Case Study: Summary

Summary for Practical, Right-Sized BCP Case Study

Practical, Right-Sized BCP Case Study: Teams and Contacts

Teams and Contacts for Practical, Right-Sized BCP Case Study

AML Compliance SWOT Analysis Template

Use this template to complete and document a SWOT analysis for the current state of your casino's AML compliance program.

AML Solution RFP Template

Develop an RFP that is aligned with program-specific AML requirements.

Enterprise Service Management Customer Journey Map Template

This template will help you create customer personas and customer journey maps for your prioritized services.

Enterprise Service Management General Communications Presentation Template

This template will help you create a general communications presentation based on the blueprint, Develop a Plan to Pilot Enterprise Service Management.

Enterprise Service Management Executive Buy-in Presentation Template

This template will help you create an executive buy-in presentation based on the blueprint, Develop a Plan to Pilot Enterprise Service Management.
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