Leverage this storyboard to standardize and modernize the service desk of MSPs that delivers high customer satisfaction and experience. A standardized service desk...
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Leverage this storyboard to standardize and modernize the service desk of MSPs that delivers high customer satisfaction and experience. A standardized service desk...
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A step-by-step document that walks you through how to properly address information architecture.
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The Survey Emails Best Practices Guidelines will provide you with step-by-step information and guidance on how to perform survey emails.
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Use this workbook to execute vendor evaluations. The workbook can be provided to your vendors to initially self-score and then be reviewed by your team; alternatively,...
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Despite the recent trends in B2B SaaS for product-led growth (PLG), many companies are failing in their PLG go-to-market strategy. Our research-based methodology gives...
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Use this primer on the Global Digital Identity Ecosystem to assess how to adopt digital ID in your value streams to drive benefits, enhance customer experience, improve...
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Digital identity has many dimensions and categories, and its ecosystem's sustainability lies in the key principles it is built on. It is crucial to understand its key...
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Use this template to document a DR test plan.
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Use this template to outline your organization's DR testing program.
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