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Design a VIP Experience for Your Service Desk Storyboard

Design a VIP support model for the service desk that meets the needs of your executives but doesn’t negatively impact service delivery to the rest of the organization by...

Design a VIP Experience for Your Service Desk

Design a VIP support model for the service desk that meets the needs of your executives – but doesn’t negatively impact service delivery to the rest of the organization –...

Take a Realistic Approach to Disaster Recovery Testing Storyboard

Establish a right-sized and realistic approach to DR testing that delivers durable value to your organization.

Take a Realistic Approach to Disaster Recovery Testing

Reduce costly downtime with a right-sized testing program that improves IT resilience.

Industrial Control System Modernization: Unlock the Value of Automation in Utilities Storyboard

This strategic foresight trends deep-dive report provides practical insights and a readiness checklist to help IT/OT leaders in utilities to plan any ICS modernization...

Industrial Control System Modernization: Unlock the Value of Automation in Utilities

This trends deep-dive report provides insights of the profound impacts of ICS modernization programs on people, process, and technology. Combining the lessons learned...

The Evolving Role of a Fractional CIO and Its Implications on Your Organization and Your Career

In this era of the gig economy, the job of a chief information officer (CIO) is also undergoing a fascinating transformation. From fractional and part-time CIOs to remote...

Guide to Flexible Work for Managers and Employees

Use this tool to guide managers through the flexible work program.

Flexible Work Options Catalog

Use this tool to review flexible work options and create a shortlist for the feasibility assessment.

Fast-Track Hybrid Work Program Workbook

Use this tool to document key information and decisions as you work through the Develop a Targeted Flexible Work Program research.
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