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Use this template to determine what information is needed for vetting software requests coming into the organization.
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Use this blueprint to create a service request management program that provides immediate value. The template includes the following sections: - Design the Service -...
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As the business gets more innovative to solve its problems, IT finds itself in reactive mode, dealing with software bloat, managing surprise SaaS renewals, and having to...
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Since 2020, the environment has been volatile, leading many CIOs to rethink their priorities and strategies. The organization has made digital investments in the past but...
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Use this tool to document the current and future talent acquisition process.
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A snapshot of the current talent market in IT and quick tactics IT leaders can employ to improve their hiring process to find and attract tech talent.
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Tech layoffs have been making the news over the past year. After years of record low unemployment in IT, many leaders are looking to take advantage of these layoffs to...
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Use this template to capture the synthesized content from outputs of the activities across the four phases of the Define Your Digital Business Strategy blueprint to...
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Identify opportunities and risks, analyze changes in the vendor space, and examine Info-Tech’s door lock access technical architecture and IT/OT hand-off operating model...
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Focus. It’s a simple word; one that evokes a state of being where the complex seems simple and the many seem few. In my experience working with I&IT leaders over the past...
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