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Customer Relationship Management Platform Selection Guide — Phases 1-3

Enable marketing, sales, and customer service teams by successfully choosing and implementing a suite for customer relationship management.

Shopping in the Metaverse

This report provides a high-level analysis of instances of metaverse technology adoption by retail brands at various stages of the customer experience. Additionally, it...

Does Diffusion of Innovation Prevent CIOs From Using Time as a Competitive Advantage?

Read this executive brief to learn which time dimensions the executives are primarily relying on for decision-making and whether that should change.

Support a Data-Driven Student Retention Program

Identify the student retention goals of the institution. Assess the challenges that end users face with their technology, as well as any issues with their data and...
  • guided implementation icon

Customer Relationship Management Platform Selection Guide

Enable marketing, sales, and customer service teams by successfully choosing and implementing a suite for customer relationship management.
  • guided implementation icon

Priced to Win: Build an Optimized Pricing Strategy – Storyboard

Leverage this research to build an effective and optimized pricing strategy to increase your profit margin and business growth and align your engagement types with the...

Priced to Win: Build an Optimized Pricing Strategy

Leverage this research to build an effective and optimized pricing strategy to increase your profit margin and business growth and align your engagement types with the...

The Retail Store of the Future Storyboard

How the retail store is transforming to meet customer needs

The Retail Store of the Future

This deck provides a high-level analysis, awareness, and readiness on how “the retail store of the future” capitalizes on IoT and infrastructure technology to enable...

Shopping in the Metaverse Storyboard

Identify and understand the impact metaverse commerce shopping has on retail value streams.
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